1. Introduction
At 24hr CustomPrint, we prioritize the privacy of our customers. This Privacy Policy explains how 24hr CustomPrint (“we,” “us,” “our”) handles your information, including personally identifiable data, through our website https://24hrcustomprint.com/ (the “Service”). Please take the time to review this Privacy Policy to understand the information we collect, how we protect it, and when we may share it. For any comments, suggestions, or concerns about this policy, contact us via email at 24hrcustomprint@gmail.com or by writing to: 7901 Oakport St. Oakland, CA 94612.
Online Privacy Standards
We adhere to the principles outlined in the Federal Trade Commission’s Fair Information Practices, which you can read more about at FTC Fair Information Practices.
What This Policy Covers
This policy outlines how 24hr CustomPrint treats information, including personally identifiable information, which is collected when you use our Service. Personally identifiable information refers to details that can identify or contact you, such as your name, phone number, email address, or physical address. Data such as your order number is not considered personally identifiable, nor is your IP address.
What This Policy Does Not Cover
This policy does not apply to the privacy practices of third parties that 24hr CustomPrint does not control, such as third-party payment processors, advertisers, or other websites linked through our Service. We recommend reviewing the privacy policies of these entities before submitting any personal information to them.
2. How We Collect Information
Information You Provide During Design Creation and Ordering
When you create a design and place an order with 24hr CustomPrint, we require your name, phone number, email address, and shipping and billing details. We do not store any additional personally identifiable information.
Information You Provide When Submitting a Rating or Review
After completing an order, you may choose to rate or review your purchase. During this process, we may ask for your first and last name, and your city and state. You also have the option to upload a photo with your review.
Information We Do Not Collect
- Children: 24hr CustomPrint does not knowingly collect data from individuals under the age of 13 in accordance with COPPA regulations. If you believe we have inadvertently collected such data, please notify us at 24hrcustomprint@gmail.com.
- Social Security Number: We do not require, nor will we ever ask for, your Social Security number.
- Payment Information: Payments made via the Service are processed by third-party providers, and we do not store any payment details. We advise you to review the policies of these third-party services.
Information We Track
- Log Files: We collect non-personally identifiable information, such as IP addresses, browser type, operating system, and timestamps. This data helps us improve the site and gather insights about our visitors.
- Cookies: 24hr CustomPrint uses cookies to track user preferences and interactions on the site. Cookies do not contain personally identifiable information. You can choose to disable cookies in your browser settings if you prefer.
3. How We Use Information
To Provide the 24hr CustomPrint Service
Your information is used to process and fulfill your order, including sharing necessary details with our shipping and distribution partners.
In 24hr CustomPrint Communications
We may use email to communicate important service-related announcements and updates. These emails are a fundamental part of the Service, and you cannot opt out of receiving them.
On Our Website
- Site Statistics: We use non-personally identifiable information from log files to publish aggregate statistics, such as the total number of orders for a specific item.
- Ratings and Reviews: Any reviews submitted will display your first name, last name, city, state, and any photo uploaded alongside your review.
For Internal Reporting and Analysis
We use the collected data for analyzing site trends and improving our services. This data does not include personally identifiable information.
4. How We Share and Disclose Information
With Third Parties
We do not sell or rent your personally identifiable information. However, we may share anonymous, non-personal data with partners or advertisers.
To Provide You with the 24hr CustomPrint Service
We share your personal information only as necessary to fulfill your order (e.g., providing your shipping address to a carrier).
Linked Services
We may link to other services (e.g., social media platforms or payment processors). These services may collect your personal information separately, and we recommend reviewing their policies before sharing any information.
As Necessary in Legal Circumstances
We reserve the right to disclose your information if required by law or in the event of a merger or acquisition.
5. How We Keep Information Secure
Network Security
We employ industry-standard encryption and security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Management Procedures
Access to your information is restricted to authorized personnel who need it to fulfill their duties.
6. Your Personal Choices
Receiving Communications
You may unsubscribe from optional promotional emails by following the unsubscribe link in those messages.
Deleting Your Information
To delete any personal information we may have on file, contact us at 24hrcustomprint@gmail.com.
7. Updates to Our Privacy Policy
We periodically review and may update this policy. When changes are made, we will notify you via email or through a notice on our website. The most current version of our Privacy Policy is always available at https://24hrcustomprint.com/privacy-policy/